Privacy Policy
Ignite Bouncy Castles is committed to ensuring that your data is handled in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other applicable legislation.
In this document, “we” refers to Ignite Bouncy Castles and its representatives. “You” refers to visitors to our website and our customers.
Who is responsible for your data?
Our Data Protection Officer and company owner, Muktadir Choudhury, is responsible for ensuring that your data is securely stored and processed. You can reach out to them at [07942744823].
Why do we process and store your data?
We process and store your data when you make an inquiry or place an order with us. This enables us to provide our services as Ignite Bouncy Castles. This includes storing your name, contact details, and IP address. Additionally, we retain your data for tax and insurance purposes. We only process data you have directly provided to us that is necessary for the operation of our business.
How long will we keep your data?
We may retain your personal data for up to 7 years after you were last a customer, to comply with tax and insurance requirements. After this period, your data will be anonymized, unless you have opted in to receive ongoing communications from us.
Who has access to your data?
Access to your personal data is managed by our Data Protection Officer. Only the Data Protection Officer and authorized staff members will access your data. Additionally, some of our service providers, such as our website provider www.ignitewebs.com, our email provider Gmail.com, and any platforms they utilize, may store copies of your data. If you provide details through social media platforms, those platforms may also retain a copy of your messages.
We do not sell or share your data with third parties for marketing purposes.
Who else might your data be shared with?
We reserve the right to share your personal data with third parties if required by law. For example, this may occur in the event of an insurance claim, tax audit, or to prevent fraud.
How can you see what data we store about you?
You have the right to request information about any data we store about you. We can send a copy of your data to the email address you provided when using our services.
Your right to deletion!
If you were previously a customer, we may need to retain some of your data for tax or insurance reasons. Otherwise, we will comply with your request for deletion to the best of our ability.
How can you opt in or out of our marketing messages?
You can manage your marketing preferences at any time by clicking the link at the bottom of our emails, or by contacting us through any other available method.
How does our website use cookies?
Our website uses cookies to facilitate the ordering process. These cookies are temporary and cannot identify individual visitors. Third parties, such as Google Analytics, may also set cookies on your browser to monitor website performance. Each third party has its own cookie policies.
How do you make a complaint about our use of your data?
If you have an unresolved issue regarding our use of your data, you can contact the Information Commissioner’s Office (ICO), the UK’s authority on data protection.